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Performance of Dutch and Non-Dutch Cyclists with Text-free versus Text-based Navigation Devices: User Experience Evaluation

Zhang, Shiyi (2022) Performance of Dutch and Non-Dutch Cyclists with Text-free versus Text-based Navigation Devices: User Experience Evaluation. Bachelor thesis, Psychology.

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Abstract

Objectives: The study aims to evaluate the mental load and usability of the human- machine interaction. Participants used four different navigation devices to propose an optimisation solution for people who could not read the local language and to find their final destinations. Methods: A Dutch-speaking (N = 18) and a non-Dutch-speaking (N = 12) group of participants were selected. As-the-crow-flies and turn-by-turn navigation were used in the experiment. Through eye fixations, speed, frustration, subjective mental effort, and preference ratings, the behaviours and usability were measured. In addition, survey results were obtained from the user experience (questionnaire investigation, user feedback), and suggestions for human-machine interaction of navigation tools targeted at non-local language speakers were raised. Results: Compared to local language speakers (i.e. Dutch), non-local language speakers found it more challenging to find the destinations. A text-free map interface is recommended to support this specific group. The turn-by-turn moving map that includes both symbols and text is the most preferred navigation tool for all; a pure text-based map is the most demanding in terms of mental effort and the least preferred. Conclusion and Discussion: The study suggests that a text-free map will not only be beneficial for non-local language speakers but also for local language speakers. The turn-by-turn navigation is easier to use, but participants reported more freedom using the as-the-crow-flies navigation. Keywords: as-the-crow-flies, cycling, eye fixations, field studies, human- computer interaction, local and non-local language speakers, navigation, text-free map, turn-by-turn, user studies, way-finding.

Item Type: Thesis (Bachelor)
Supervisor name: Waard, D. de
Degree programme: Psychology
Differentiation route: None [Bachelor Psychology]
Date Deposited: 21 Jul 2022 06:47
Last Modified: 21 Jul 2022 06:47
URI: http://gmwpublic.studenttheses.ub.rug.nl/id/eprint/1069

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