Giannakoudi, Eleni (2022) Interrupted Again? The Moderating Role of Emotion Regulation on Intrusions and Adverse Employee Outcomes. Research Master thesis, Research Master.
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Abstract
Intrusions initiated by coworkers and supervisors may have both positive and negative effects on employees. Therefore, insights are needed on strategies to avoid the adverse effects while leveraging the beneficial effects of intrusions. In this paper I investigated the role of daily cognitive appraisal and suppression in mitigating the adverse effects of daily intrusions on same-day anger, fatigue, and instigated workplace incivility. A sample of 291 working adults participated in a daily diary study, reporting on the research variables three times a day for 15 working days. Results showed that daily intrusions predicted increased same-day anger. Further, daily suppression positively predicted same-day fatigue. No other direct or moderation effects were found. The results highlight that work intrusions predict strong negative emotions such as anger that might have implications for employees’ well-being, the quality of their relationships and organizations as a whole.
| Item Type: | Thesis (Research Master) |
|---|---|
| Supervisor name: | Keller, A.C. and Scheibe, S. |
| Degree programme: | Research Master |
| Differentiation route: | Social and Organizational Psychology [Research Master] |
| Date Deposited: | 25 Jul 2022 09:26 |
| Last Modified: | 25 Jul 2022 09:26 |
| URI: | http://gmwpublic.studenttheses.ub.rug.nl/id/eprint/1123 |
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