Ruiter, Everdina Jansina de (2022) The Bright and Dark Side of Videoconferencing: Attention and Engagement. Bachelor thesis, Psychology.
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Abstract
During and after the covid-19 pandemic videoconferencing saw a newfound relevancy and a lot of updates. All non-essential workers were urged to work from home and the number of videoconferences increased for most knowledge workers. The aim of this qualitative study is to investigate the bright and dark sides of attention, engagement, and videoconferencing in the workplace. Six knowledge workers participated in semi-structured interviews to investigate which factors influence engagement and attention in online videoconference meetings. Thematic analysis found four factors that influenced attention. These were: social cues, strategies of engagement, deliberate disengagement, and distractions. Two types of meetings were distinguished: dynamic and one-way meetings. Dynamic meetings were preferred to be held physically and were influenced negatively by lack of social cues. One-way meetings were preferred to be held virtually due to flexibility although in that case it is recommended to prevent distractions and use strategies of engagement. Based on these subjective experiences on attention and engagement in videoconferences, feasible strategies for employees to pay attention to their meeting could be implemented. Keywords: videoconferencing, workplace, engagement, attention
| Item Type: | Thesis (Bachelor) |
|---|---|
| Supervisor name: | Adams, S.P. |
| Degree programme: | Psychology |
| Differentiation route: | None [Bachelor Psychology] |
| Date Deposited: | 01 Aug 2022 07:06 |
| Last Modified: | 01 Aug 2022 07:06 |
| URI: | http://gmwpublic.studenttheses.ub.rug.nl/id/eprint/1210 |
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