Examining the perceived differences in connectedness and engagement of remote office employees when exposed to video conferencing instead of traditional methods

Päper, D.D. (2022) Examining the perceived differences in connectedness and engagement of remote office employees when exposed to video conferencing instead of traditional methods. Bachelor thesis, Psychology.

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Abstract

With the first lockdown of the COVID-19 pandemic the majority of workplaces were forced to make an abrupt switch to remote work. Instead of physical meetings in conference rooms, video conferencing emerged as a new standard to conduct these interactions. While the concept of video conferring is not entirely new, it has never before been used so vastly and it is expected to stay a vital part of future work culture, even when all restrictions are fully lifted. However, since most employees never had to rely on remote work for such extensive time frames, the research on its effects on employee connectedness and engagement is lacking. This study aims to investigate how these factors differ under long-term conditions. A qualitative study, utilizing interviews and thematic analysis, was conducted to answer our research question. It was found that employees reported feeling less connected to co-workers when video conferencing for extended periods, which was often attributed to the lack of non-verbal communication. Engagement was heavily dependents on the employees initiative to plan personal meetings with co-workers and to use their camera. Keywords: remote work, video conferencing, employee, connectedness, engagement

Item Type:	Thesis (Bachelor)
Supervisor name:	Adams, S.P.
Degree programme:	Psychology
Differentiation route:	None [Bachelor Psychology]
Date Deposited:	03 Aug 2022 08:00
Last Modified:	03 Aug 2022 08:00
URI:	http://gmwpublic.studenttheses.ub.rug.nl/id/eprint/1227

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