Löhden, Anjana (2022) Predicting Organizational Citizenship Behavior: A Closer Look at the Antecedent Job Autonomy and Possible Mediators of the Relationship. Master thesis, Psychology.
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A. Löhden S3170527 Master Thesis.pdf Download (516kB) | Preview |
Abstract
Organizational citizenship behavior has many benefits such as better organizational performance and is therefore sought after. In an increasingly competitive work field, it is of interest which factors could potentially influence it. Job autonomy has been found to be a potential predictor of it. In this study, we examine how this relationship works and what are the mechanisms behind it. For our hypotheses, we postulated that, first of all, there is a direct relationship between job autonomy and organizational citizenship behavior. Secondly, this relationship is mediated by job satisfaction, and thirdly that this relationship of job autonomy and organizational citizenship behavior is mediated by self-efficacy. We are therefore investigating two mediational models. In a cross-sectional study, we investigated the mediating role of job satisfaction and self-efficacy on the relationship between job autonomy and organizational citizenship behavior. We ran a simple mediational analysis (N= 155) with PROCESS by Hayes. Conflicting with the assumptions we made the results showed no direct effect of job autonomy on organizational citizenship behavior. But there was a significant mediational effect of job satisfaction for this relationship. The data could not support the mediational effect of self-efficacy. This study concludes that more autonomous jobs can influence organizational citizenship behavior through the mediational mechanism. Theoretical and practical implications of these results are discussed. Since managers can control job autonomy, this is an important tool for their practice to have more organizational citizenship behavior amongst employees.
| Item Type: | Thesis (Master) |
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| Supervisor name: | Armenta Gutierrez, B.M. |
| Degree programme: | Psychology |
| Differentiation route: | Work, Organizational and Personnel Psychology (WOP) [Master Psychology] |
| Date Deposited: | 11 Feb 2022 09:02 |
| Last Modified: | 11 Feb 2022 09:02 |
| URI: | http://gmwpublic.studenttheses.ub.rug.nl/id/eprint/155 |
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