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A Qualitative Examination of the Role Trainers’ Social Support Plays in Employees’ Psychological Engagement in an Online Training Program

Broek, Pontus van den (2023) A Qualitative Examination of the Role Trainers’ Social Support Plays in Employees’ Psychological Engagement in an Online Training Program. Master thesis, Psychology.

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Abstract

The aim of this research was to qualitatively examine the role of trainers’ social support in employees’ psychological engagement in online training programs. I followed an interpretivist paradigm to conduct qualitative research. A sample of 10 participants was collected using snowball sampling within my personal network and subsequently, I conducted semi-structured interviews to collect the data for my research. Based on the accounts of participants, I found that trainers can enhance employees’ psychological engagement through efforts of social support that could be categorized into four themes: provision of opportunities for interactive communication, incorporating liveliness, provision of structure, and competence with digital tools. These findings provide practical implications for trainers in terms of the way that they can stimulate the engagement of their trainees in training and build upon the existing literature of training and training effectiveness. Limitations of my research and suggestions for future research are also discussed.

Item Type: Thesis (Master)
Supervisor name: Adams, S.P.
Degree programme: Psychology
Differentiation route: Work, Organizational and Personnel Psychology (WOP) [Master Psychology]
Date Deposited: 22 Mar 2023 09:31
Last Modified: 22 Mar 2023 09:31
URI: http://gmwpublic.studenttheses.ub.rug.nl/id/eprint/1835

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