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Examining the Influence of Immediacy, Trust, and Credibility on Out-of-Class Communication in Peer and Faculty Mentorship

Wöstmann, Katharina (2023) Examining the Influence of Immediacy, Trust, and Credibility on Out-of-Class Communication in Peer and Faculty Mentorship. Bachelor thesis, Psychology.

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Abstract

Effective mentorship has been shown to play a vital role in students' academic achievement and overall satisfaction. This study aimed to explore the factors contributing to successful peer and faculty mentorships in higher education and their impact on student engagement. Psychology students at the University of Groningen (N = 288) completed an online questionnaire measuring immediacy, trust, credibility, and out-of-class communication (OCC). A bootstrap analysis using PROCESS (Hayes, 2013) supported the hypothesized moderated mediation model, revealing that mentor immediacy positively influenced OCC, with trust acting as a mediator and mentor credibility moderating the relationship between immediacy and trust. Significant differences between peer and faculty mentors were found. Specifically, students reported more immediacy, trust, and OCC with peer mentors compared to faculty mentors. However, no significant differences in perceived credibility were found between the two mentor types. Our study provides practical implications for educational institutions and offers directions for teacher training interventions, as well as future research. Overall, the findings of the present study underscore the importance of mentor immediacy, trust, and credibility in enhancing student engagement in OCC and emphasize the unique strengths of peer mentorship programs.

Item Type: Thesis (Bachelor)
Supervisor name: Donofrio, S.M. and Lee, C.Y.
Degree programme: Psychology
Differentiation route: None [Bachelor Psychology]
Date Deposited: 04 Jul 2023 08:17
Last Modified: 04 Jul 2023 08:17
URI: http://gmwpublic.studenttheses.ub.rug.nl/id/eprint/2168

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