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Impact of Risk Attitudes in the Interpretation of Ambiguous Workplace Conflicts

Escudero Gimeno, Laura (2023) Impact of Risk Attitudes in the Interpretation of Ambiguous Workplace Conflicts. Master thesis, Psychology.

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Abstract

The primary objective of this study was to examine how individuals’ risk attitudes influence their interpretation of ambiguous conflict scenarios in non-physical interpersonal conflicts. Ambiguity arises when there is a lack of clear information or specific details in conflict situations. This lack of clarity makes determining the most appropriate course of action challenging. I expected the participants with a risk-avoidance attitude (e.g., people who tend to exhibit a preference for minimizing or avoiding risky situations) to interpret ambiguous conflict scenarios as more of a conflict. To address this research question, the 76 participants were presented with (a) two scenarios depicting ambiguous conflicts in the workplace, followed by a series of questions, and (b) the Domain-Specific Risk-Taking (DOSPERT) scale. The relationship between participants' interpretation of ambiguous scenarios and risk scores on the DOSPERT scale was examined. Although I used two scenarios to extend the generalizability of findings, the results were mixed; a positive relationship between the interpretation of ambiguous scenarios and risk scores emerged in the academic context scenario but not in the organizational context. These findings highlight the relevance of decision-making under ambiguity in conflict situations and invite more collaborative approaches between disciplines (e.g., psychology, organizational behaviour, and conflict resolution).

Item Type: Thesis (Master)
Supervisor name: Graso, M.
Degree programme: Psychology
Differentiation route: Work, Organizational and Personnel Psychology (WOP) [Master Psychology]
Date Deposited: 13 Jul 2023 08:53
Last Modified: 13 Jul 2023 08:53
URI: http://gmwpublic.studenttheses.ub.rug.nl/id/eprint/2349

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