Ulas, David (2024) Unlocking Leadership Impact: The Role of Psychological Empowerment in Organizational Citizenship Behavior. Master thesis, Psychology.
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Abstract
Leadership styles have been shown to have a profound impact on many variables, from engagement to pro-social behavior all the way to performance. This study examined two leadership styles, specifically transformational and transactional leadership, and their impact on organizational citizenship behavior (OCB). In a survey (N=118) with employees from diverse organizations, we studied how these leadership styles shape employee OCB, particularly how psychological empowerment may mediate these relationships. We found a significant positive relationship between transformational leadership and psychological empowerment, which indirectly fosters an environment that leads to increased OCB among employees. In contrast, transactional leadership demonstrated a direct positive effect on OCB without a significant mediating effect of psychological empowerment. The findings highlight the critical importance of considering both transformational and transactional leadership styles to best understand and influence OCB in a workplace context. Together, they offer differing and valuable insights for organizations seeking to foster a positive work environment and encourage employees' voluntary contributions to organizational success. Keywords: transformational leadership, transactional leadership, organizational citizenship behavior, psychological empowerment
| Item Type: | Thesis (Master) |
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| Supervisor name: | Agostini, M. |
| Degree programme: | Psychology |
| Differentiation route: | Work, Organizational and Personnel Psychology (WOP) [Master Psychology] |
| Date Deposited: | 12 Mar 2024 14:26 |
| Last Modified: | 12 Mar 2024 14:26 |
| URI: | http://gmwpublic.studenttheses.ub.rug.nl/id/eprint/3221 |
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