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Office workers’ perceptions of videoconferencing compared to onsite conferencing for one-way and dynamic meetings.

Pinakoulakis, Antonios (2022) Office workers’ perceptions of videoconferencing compared to onsite conferencing for one-way and dynamic meetings. Bachelor thesis, Psychology.

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Abstract

Videoconferencing became the primary communication medium during the COVID-19 lockdowns and changed how office workers communicate. Videoconferencing research is mixed, and three ideas are currently popular. Optimists argue that videoconferencing is a better version of onsite conferencing; sceptics dispute that and claim that onsite conferencing cannot be replaced. Finally, integrationists bridge the two sides by arguing that videoconferencing can be used in businesses for specific meeting types. This study investigates office workers’ perceptions of videoconferencing, compared to onsite conferencing, for one-way and dynamic meetings. Eight qualitative interviews were analysed using reflexive thematic analysis. The findings suggest that videoconferencing has distinct benefits (efficiency, practicality) and challenges (lack of socialisation, decreased mental presence) compared to onsite conferencing. Furthermore, participants preferred videoconferencing for specific meeting types based on their communication activity (active or passive). We conclude that videoconferencing has a place in businesses. Theoretical and practical implications are discussed.

Item Type: Thesis (Bachelor)
Supervisor name: Adams, S.P.
Degree programme: Psychology
Differentiation route: None [Bachelor Psychology]
Date Deposited: 02 May 2024 08:29
Last Modified: 02 May 2024 08:29
URI: http://gmwpublic.studenttheses.ub.rug.nl/id/eprint/3330

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