Meyer, Roman Maria Rudolf (2022) Close Monitoring of Employees Working From Home – a Double Edged Sword? Master thesis, Psychology.
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Abstract
The COVID-19 pandemic has forced many businesses to deploy working from home (WFH) as a mandatory work arrangement. Previous research indicates that some managers closely monitor remote workers because they fear losing control. I investigate whether closely monitoring employees WFH positively affects their performance in the context of the pandemic. I propose that role clarity is a positive predictor and scheduling autonomy is a negative predictor for the effect of close monitoring on individual task proficiency. Therefore, I analyzed survey data (N =232) taken during three weeks of the global onset of the pandemic from an international and ongoing research project. Results indicate that the direct effect of close monitoring and the indirect effects through role clarity and scheduling autonomy insignificantly and negatively impact individual task proficiency. However, the effect of role clarity on individual task proficiency is significant, while the effect of scheduling autonomy is positive but non-significant. I conclude that close monitoring is not a suitable tool to counteract anticipated performance declines. Theoretical and practical implications are discussed. Keywords: working from home, close monitoring, role-clarity, scheduling autonomy, individual task-proficiency
| Item Type: | Thesis (Master) |
|---|---|
| Supervisor name: | Keller, A.C. and Rus, D.C. |
| Degree programme: | Psychology |
| Differentiation route: | Work, Organizational and Personnel Psychology (WOP) [Master Psychology] |
| Date Deposited: | 13 Apr 2022 11:35 |
| Last Modified: | 13 Apr 2022 11:35 |
| URI: | http://gmwpublic.studenttheses.ub.rug.nl/id/eprint/389 |
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