Besener, Marey (2024) The Use of Artificial Intelligence Tools in Personnel Selection: A Systematic (Literature) Review. Master thesis, Psychology.
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Abstract
Artificial intelligence (AI) is a rapidly progressing technology impacting people’s personal and work lives. In the workplace, AI supports various processes, such as automated job interviews, and thereby helps to improve an organization’s effectiveness and efficiency. Yet, in personnel selection, we need to know more about how applicants perceive AI as organizations rely on this pool of potential employees. Therefore, this systematic review focuses on how applicants perceive the use of AI in the personnel selection process. To provide an overview of the current findings related to this topic, this review presents data from a sample of 19 peer-reviewed journal articles published between 2019 and 2023. Results show that although various applicants’ perceptions (e.g., fairness perceptions) have been studied, the findings related to how AI is perceived are mixed. Furthermore, applicant’s perceptions are understudied, and more research is needed to understand how the use of AI in the selection process is perceived. Therefore, this review can serve as a basis for future research to better understand how applicants perceive AI. The findings may also help organizations determine whether and if so, how to include AI in their selection process.
| Item Type: | Thesis (Master) |
|---|---|
| Supervisor name: | Adams, S.P. |
| Degree programme: | Psychology |
| Differentiation route: | Work, Organizational and Personnel Psychology (WOP) [Master Psychology] |
| Date Deposited: | 23 Jul 2024 12:13 |
| Last Modified: | 23 Jul 2024 12:13 |
| URI: | http://gmwpublic.studenttheses.ub.rug.nl/id/eprint/4045 |
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