Scholz, Diana-Elena (2025) Effects of Algorithmic Manager Anthropomorphism and the Role of their Non-Fulfilled Promises on Employees’ Feelings of Violation. Bachelor thesis, Psychology.
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Abstract
Algorithmic managers are becoming more prevalent in organisations, raising questions on how employees with react in their interactions with them. Drawing on anthropomorphism theory, the present paper investigated how anthropomorphising algorithmic managers may affect employee feelings of violation, when algorithmic managers fail to fulfil their promises. Additionally, the moderating role of the type of their non-fulfilled promises was examined. In order to test the proposed hypotheses, a vignette study (N = 256 employees; Mage = 36.8, SD = 11.1), was conducted employing a 2 (algorithmic manager anthropomorphism: high vs low) × 2 (type of non-fulfilled promises: relational vs transactional) between-subjects design. While the results were not significant, they suggest that employees experience stronger feelings of violation when high, as opposed to low, anthropomorphic algorithmic managers fail to fulfill their promises, with the relationship being weakend for transactional non- fulfilled promises. Implications of adopting anthropomorphised algorithmic managers in organisations and future research directions are discussed. Keywords: algorithmic management, robots, anthropomorphism of algorithmic managers, employee feelings of violation, broken promises, relational vs. transactional promises
| Item Type: | Thesis (Bachelor) |
|---|---|
| Supervisor name: | Fousiani, K. |
| Degree programme: | Psychology |
| Differentiation route: | None [Bachelor Psychology] |
| Date Deposited: | 14 Jan 2025 10:58 |
| Last Modified: | 14 Jan 2025 10:58 |
| URI: | http://gmwpublic.studenttheses.ub.rug.nl/id/eprint/4496 |
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