Roozeboom, Wyncko (2025) The Role of Anthropomorphism of Algorithmic Managers on Employee Malevolent Creativity when Promises are not Fulfilled. Bachelor thesis, Psychology.
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Abstract
This study explores the influence of non-fulfillment of promises by an algorithmic manager on employee willingness to show malevolent creative behavior, using anthropomorphism as a moderator. Drawing on theories of psychological contracts and anthropomorphism, the current research investigates how employees react to breaches of relational and transactional promises by algorithmic managers. And whether human-like characteristics in these algorithmic managers moderate these reactions. The carried-out experiment utilized vignettes and used a 2x2 between-subjects design with 258 participants. The study assessed malevolent creativity, displayed through the intention of behaviors like playing tricks, lying, or hurting others, in response to either unfulfilled transactional or relational promises. And either high or low levels of anthropomorphism of the algorithmic manager. The results reveal that the type of promise breached (relational versus transactional) did not significantly predict differences in malevolent creativity. The level of anthropomorphism in the algorithmic manager (high or low) also did not significantly moderate this relationship. These findings challenge existing theories about the psychological contracts and how applicable they are in human-AI workplace dynamics, calling for further research into the relationship between employees and algorithmic managers. Keywords: Algorithmic managers, relational and transactional promises, psychological contracts, malevolent creativity, anthropomorphism.
| Item Type: | Thesis (Bachelor) |
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| Supervisor name: | Fousiani, K. |
| Degree programme: | Psychology |
| Differentiation route: | None [Bachelor Psychology] |
| Date Deposited: | 14 Jan 2025 11:03 |
| Last Modified: | 14 Jan 2025 11:03 |
| URI: | http://gmwpublic.studenttheses.ub.rug.nl/id/eprint/4498 |
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