Yoo, Donghyun (2022) Self-efficacy and Telework Satisfaction: The Moderator Role of Perceived Organizational Support. Master thesis, Psychology.
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Abstract
This study aims to explore whether self-efficacy is associated with telework satisfaction, especially in the situation of the COVID-19 pandemic. Moreover, the present study is also interested in finding whether perceived organizational support moderates the relationship between self-efficacy and telework satisfaction. Specifically, we expected that the association between self-efficacy and telework satisfaction would be stronger as perceived organizational support increases. Using the survey data collected from 158 participants who telework extensively, our result suggests that there is a significant positive relationship between self-efficacy and telework satisfaction. However, the moderation effect of perceived organizational support was found to be insignificant in the self-efficacy and telework satisfaction relationship. Although our result did not support the interaction effect, we found that the highest telework satisfaction appeared from the group of employees who showed a high-level of both self-efficacy and perceived organizational support. This implies that self-efficacy and perceived organizational support may play a crucial role in determining telework satisfaction. Implications for research and practical suggestions for the management of teleworkers are presented. Keywords: telework, self-efficacy, perceived organizational support, telework satisfaction, working from home
| Item Type: | Thesis (Master) |
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| Supervisor name: | Toth, A. |
| Degree programme: | Psychology |
| Differentiation route: | Work, Organizational and Personnel Psychology (WOP) [Master Psychology] |
| Date Deposited: | 13 Jun 2022 13:29 |
| Last Modified: | 13 Jun 2022 13:51 |
| URI: | http://gmwpublic.studenttheses.ub.rug.nl/id/eprint/516 |
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