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Multitasking and Task Performance in the Workplace: The Role of Job Autonomy

Francioni Banegas, Marietta (2026) Multitasking and Task Performance in the Workplace: The Role of Job Autonomy. Bachelor thesis, Psychology.

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Abstract

Abstract In today’s work environments, multitasking is often regarded as a desirable skill. However, research exploring its impact on personal and organisational outcomes is mixed, with studies reporting either increases or decreases in performance. The current study examined the relationship between multitasking and task performance, as well as the moderating role of job autonomy in this relationship. Using a daily diary design, participants reported their multitasking behaviour and task performance in their everyday work environment over a two-week period. Job autonomy levels were measured during a baseline questionnaire. Results from a hierarchical regression analysis showed that multitasking was negatively associated with task performance. Contrary to expectations, job autonomy was not directly associated with task performance and did not moderate the relationship between multitasking and task performance. These findings add to the increasing body of research challenging the notion that multitasking is a desirable or successful work approach. Instead, the findings imply multitasking may be best understood as a work demand with possible performance implications, urging organisations to critically assess work practices that promote this behaviour.

Item Type: Thesis (Bachelor)
Supervisor name: Devarakonda, S.K.
Degree programme: Psychology
Differentiation route: None [Bachelor Psychology]
Date Deposited: 12 Feb 2026 07:07
Last Modified: 12 Feb 2026 07:07
URI: http://gmwpublic.studenttheses.ub.rug.nl/id/eprint/6167

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