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Gamification in the Job Training Context: A Review of Underlying Theories and a Classification of Outcomes

Pasoglou, Jannis Malte (2022) Gamification in the Job Training Context: A Review of Underlying Theories and a Classification of Outcomes. Master thesis, Psychology.

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Abstract

Gamification is a trend that has enjoyed a rising interest in research and organizations alike. With the advent of the Covid-19 Crisis, there has been an ever more present need to effectively train employees online. One promising approach to increasing the efficacy of organizational training is the use of Gamification. This systematic literature review added to the literature by analyzing 16 articles to explore the current theoretical background of gamification in organizational training in addition to classifying the outcomes. The theoretical background was categorized into motivational and learning theories as well as overarching frameworks. Outcomes were classified into psychological outcomes (i.e., motivation) and performance outcomes (i.e., knowledge retention). Lastly, a critical view of the effectiveness of gamification in organizations was presented. The study contributed to the field of gamification by clarifying the theoretical framework of gamification in job training. Moreover, an overview of associated outcomes was provided to guide researchers in the field.

Item Type: Thesis (Master)
Supervisor name: Adams, S.P.
Degree programme: Psychology
Differentiation route: Work, Organizational and Personnel Psychology (WOP) [Master Psychology]
Date Deposited: 04 Jul 2022 06:30
Last Modified: 07 Jul 2022 12:56
URI: http://gmwpublic.studenttheses.ub.rug.nl/id/eprint/692

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