Tekam, Elise (2022) How do Leaders Manage Conflict with Employees? The Role of Age and Gender of a Leader. Master thesis, Psychology.
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Abstract
In this study, we are investigating the conflict management strategies that leaders use when in conflict with their employees. We hypothesized that leader age has a positive relationship with the use of constructive conflict management strategies (e.g. compromising, problem-solving, accommodating and avoiding) and a negative relationship with the use of destructive strategies (e.g. forcing). We hypothesized that leader gender would moderate these aforementioned relationships, in so far that the positive relationship between leader age and constructive conflict management would be weaker if the leader is female and the negative relationship between leader age and destructive conflict management would be stronger if the leader is male. To explore these hypotheses we conducted a multi-sourced cross-sectional study (N=59 dyads), in which dyads of leaders and employees rated the leaders’ use of constructive vs. destructive conflict management styles. We did not find any significant moderation effect of leader gender and no main effect of leader age on destructive strategies. Furthermore, we were unable to find a significant effect of leader age on the use of constructive strategies and did not find a significant moderation effect of leader gender. Keywords: Constructive vs. destructive conflict management, leadership, age, gender, workplace conflict
| Item Type: | Thesis (Master) |
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| Supervisor name: | Fousiani, K. |
| Degree programme: | Psychology |
| Differentiation route: | Work, Organizational and Personnel Psychology (WOP) [Master Psychology] |
| Date Deposited: | 11 Jul 2022 08:11 |
| Last Modified: | 11 Jul 2022 08:11 |
| URI: | http://gmwpublic.studenttheses.ub.rug.nl/id/eprint/832 |
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