Pinakoulakis, Antonios (2022) The Bright and Dark Side of New Technologies in the Workplace. Bachelor thesis, Psychology.
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Abstract
Videoconferencing became the primary communication medium during the COVID-19 pandemic and changed how office workers communicate. Research on videoconferencing is mixed, and three ideas are currently popular. Optimists argue that videoconferencing is a better version of onsite conferencing; sceptics dispute that and claim that onsite conferencing cannot be replaced. Finally, integrationists bridge the two sides by arguing that videoconferencing can be used in businesses for specific meeting types. This study investigates office workers’ perceptions of videoconferencing, compared to onsite conferencing, for one-way and dynamic meetings. Eight qualitative interviews were analysed using reflexive thematic analysis. The findings suggest that videoconferencing has distinct benefits (efficiency, practicality) and challenges (lack of socialisation, decreased mental presence) compared to onsite conferencing. Furthermore, participants preferred videoconferencing for specific meeting types based on their communication activity (active or passive). We conclude that videoconferencing has a place in businesses. Theoretical and practical implications are discussed.
| Item Type: | Thesis (Bachelor) |
|---|---|
| Supervisor name: | Adams, S.P. |
| Degree programme: | Psychology |
| Differentiation route: | None [Bachelor Psychology] |
| Date Deposited: | 15 Jul 2022 11:52 |
| Last Modified: | 15 Jul 2022 11:52 |
| URI: | http://gmwpublic.studenttheses.ub.rug.nl/id/eprint/978 |
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